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Online Trust Account Audit Request

Trust Account Audit Australia

Start your trust account audit request online. Tell us your ABN, state, profession and trust account activity, then receive the right fixed-fee pathway and document checklist before audit work begins.

Built for real estate agents, conveyancers, accountants, mortgage brokers and other Australian professionals who hold client money.

Secure portal — ABN lookup, state-aware scope, document checklist and review before submission. See how it works.

Standard audits from $549 + GST
Dormant audits from $149 + GST
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Definition

What is a trust account audit?

A trust account audit is an independent statutory compliance review of money held in trust for clients. The auditor verifies trust account bank statements, reconciliations, client ledgers, receipts, and payment documents, ensuring they strictly adhere to the regulatory standards of the relevant state body.

Strictly Independent

The auditor cannot be your regular tax accountant. They must satisfy independence and self-review conflict rules.

Check auditor eligibility

Evidence-based

The audit fundamentally relies on untempered bank statements, ledgers, and signed monthly reconciliations.

See required records

Deadline-driven

Lodgement due dates vary heavily by state, profession and licence type. Missing a deadline can trigger immediate fines.

Compare due dates

Highly Regulated

The final audit report format and lodgement pathway are strictly dictated by state legislation and regulator portals.

View audit pathways
Why the audit matters

A trust account audit protects clients, your licence, and your audit trail.

A trust account audit is more than a yearly formality. It gives independent assurance that client money has been recorded, reconciled, and handled under the rules that apply to your profession and state. It also gives your business a clearer view of missing records, unusual balances, and compliance issues before regulator deadlines arrive.

Protects client money

The audit checks whether trust money has been recorded, reconciled, and separated from business funds as required.

Supports licence compliance

Many professions need a completed audit report or declaration before a regulator deadline to maintain compliance.

Creates evidence

An organised audit file records the bank statements, reconciliations, ledgers, and explanations relied on by the auditor.

Finds issues earlier

Missing reconciliations, unexplained journals, or incomplete records can be identified before they become bigger problems.

Who is affected

Who needs a trust account audit?

The compliance obligation depends on your professional licence. Real estate agents, conveyancers, law practices, accountants managing client funds, and credit licensees all possess specific trust-money reporting requirements.

Real estate agents

For agencies that receive or hold rent, sale deposits or other client money in a regulated trust account.

State and territory rules control the audit period, auditor eligibility, and lodgement dates. Do not assume a national deadline applies to your agency.

View service details

Conveyancers

For conveyancers who receive or hold trust money during property transactions and settlements.

Conveyancer audit rules can be separate from real estate agent rules. In NSW, conveyancer trust money records must be audited and lodged by 30 September.

View service details

Solicitors and law practices

Legal-practice trust money is handled through a strictly regulated external examiner process.

For NSW law practices, the External Examiner's Report is due by 31 May each year. Other states have distinct legal profession compliance rules.

View service details

Accountants and client monies

For accounting firms and public-practice members who deal with client monies or operate trust bank accounts.

APES 310 Client Monies sets mandatory professional requirements for members in public practice handling client funds.

View service details

Credit licensees and mortgage brokers

For Australian credit licensees who operate a trust account while providing credit services.

ASIC requires that each financial year a credit licensee operates a trust account, they must lodge Form CL70 and Form CL71 with an eligible auditor.

Source: ASIC
View service details

Business and settlement agents

For business agents, settlement agents and similar licence holders under state trust legislation.

Terminology and timelines differ heavily by state. WA officially separates the reporting periods for real estate agents and settlement agents.

View service details
Property and real estate compliance

Trust account audit requirements by state

These guidelines specifically cover property, real estate, conveyancing, business-agent and settlement-agent trust account audits. Solicitors, accountants and credit licensees have completely separate frameworks.

NSW

New South Wales

NSW Fair Trading

Applies to
Real estate agents and conveyancers
Due date rule
Submit by 30 September
Statutory audit period
Year ending 30 June

Audits must be completed and submitted online via NSW Fair Trading's Auditor's Report Online (ARO) portal — paper lodgement is no longer accepted. If no trust money was received during the year, a statutory declaration of no trust activity must still be submitted through ARO by 30 September.

  • Applies to all licensed real estate agents and property managers who held rent, sale deposits, or bonds on behalf of clients under the Property and Stock Agents Act 2002.
  • Conveyancers are subject to the same 30 September deadline under the Conveyancers Licensing Act 2003, but must lodge separately via NSW Fair Trading's conveyancer portal.
  • Eligible auditors must hold a current Public Practice Certificate and be completely independent — your tax accountant or bookkeeper cannot perform this audit if they have prepared your agency accounts.
  • NSW Fair Trading can take disciplinary action, including licence suspension, for late or missing lodgements. Agents should book their auditor at least 6–8 weeks before 30 September to avoid end-of-season delays.

Legislation framework: Property and Stock Agents Act 2002; Conveyancers Licensing Act 2003

Official source: NSW Fair Trading
QLD

Queensland

Office of Fair Trading Queensland

Applies to
Property industry agents and collection agents
Due date rule
4 months after the end of the audit period
Statutory audit period
Based on the month the licence was issued; same 12-month period each year

Queensland operates on a rolling audit period tied to the month your licence was issued — not a fixed 30 June financial year. The completed audit report must be lodged with the Office of Fair Trading (OFT) within 4 months of the end of your specific audit period. In the final year of business, the due date tightens to 2 months after trading ceases.

  • Example: a licence issued in March means your audit period ends each March and your lodgement deadline is July — not September. Check your exact licence issue date with OFT to confirm your deadline.
  • Applies to property industry agents and collection agents under the Agents Financial Administration Act 2014, including real estate agents, property managers, and resident letting agents.
  • Agents operating multiple trust accounts must ensure each account is covered in the same audit engagement for a given period.
  • Queensland-licensed agents who operated a trust account for any part of the audit period — even briefly — cannot use a no-trust declaration; a full audit report is required.

Legislation framework: Agents Financial Administration Act 2014 and related property industry rules

Official source: Queensland Government
VIC

Victoria

Consumer Affairs Victoria

Applies to
Estate agents
Due date rule
Audit complete by 30 Sep; then lodge via myCAV within 10 business days of receiving the report
Statutory audit period
1 July to 30 June

The audit must be completed by an approved auditor within 3 months after 30 June (by 30 September). Once the agent receives the completed report, they must lodge it with Consumer Affairs Victoria within 10 business days — this second deadline is strict and separate from the auditor's completion deadline.

  • Applies to estate agents who held trust money during the year ending 30 June, including those managing residential and commercial property.
  • Approved auditors must be Registered Company Auditors (RCAs) or members of CPA Australia, CA ANZ, or IPA holding a current Public Practice Certificate, and must be fully independent of the agency.
  • Consumer Affairs Victoria provides an online lodgement portal. Agents should not wait until they receive the report to create their portal account — set it up in July to avoid last-minute delays.
  • Agents who did not hold trust money at any time during the year must lodge a written statement to that effect with Consumer Affairs Victoria by the same deadline.

Legislation framework: Estate Agents Act 1980

Official source: Consumer Affairs Victoria
WA

Western Australia

Consumer Protection WA / DEMIRS

Applies to
Real estate agents, business agents and settlement agents
Due date rule
31 March (Real estate/business agents) or 30 September (Settlement agents)
Statutory audit period
Calendar year for real estate/business agents; financial year for settlement agents

Annual audit reports must be delivered to the Commissioner within 3 months after the end of the specific audit period. WA distinctly separates the deadlines for real estate agents versus settlement agents.

Legislation framework: Real Estate and Business Agents Act 1978; Settlement Agents Act 1981

SA

South Australia

Consumer and Business Services SA

Applies to
Land agents, conveyancers and investigation agents
Due date rule
Licence-renewal based — not one fixed national date
Statutory audit period
Ends 2 months before the registration or licence expiry date

The audit report must cover the correct period tied to your licence renewal. If no trust account was maintained, a formal declaration is still required when renewing the licence.

Legislation framework: Land Agents Act 1994; Conveyancers Act 1994; Security and Investigation Industry Act 1995

TAS

Tasmania

Property Agents Board of Tasmania

Applies to
Property agents
Due date rule
Annual audit by 30 Sep; Trust Account Report by 31 Jul (Jan–Jun) and 31 Jan (Jul–Dec)
Statutory audit period
Audit year ending 30 June

Tasmania has two separate, mandatory obligations. First, the annual trust account audit must be arranged within 3 months after 30 June (by 30 September), and a Special Purpose Audit Report and Checklist is required for each trust account held. Second — and uniquely to Tasmania — agents must also lodge a Trust Account Report within 1 month after each 6-month reporting period: by 31 July for the January–June half, and by 31 January for the July–December half. Missing the half-yearly Trust Account Report is a separate compliance breach from missing the annual audit.

  • The annual Special Purpose Audit Report (due 30 September) and the half-yearly Trust Account Report are entirely separate documents with separate deadlines — one does not substitute for the other.
  • The half-yearly Trust Account Report deadlines are: 31 July (covering 1 January–30 June) and 31 January (covering 1 July–31 December). These apply even in years when the trust account had low activity.
  • A separate Special Purpose Audit Report and Checklist is required for each individual trust account held — agents with multiple accounts must lodge multiple reports.
  • The Property Agents Board of Tasmania administers both obligations. Agents should contact the Board directly if uncertain whether their specific licence type is covered.

Legislation framework: Property Agents and Land Transactions Act 2016

ACT

Australian Capital Territory

Access Canberra

Applies to
Licensed agents who held trust money
Due date rule
Audited by 30 September
Statutory audit period
Financial-year audit period

Licensed agents who held trust money during the financial-year audit period must have their trust account records audited by a qualified auditor by 30 September.

Legislation framework: Agents Act 2003

Official source: Access Canberra
NT

Northern Territory

NT Government / Agents Licensing Board

Applies to
Real estate, business and conveyancing agents
Due date rule
For most agents, audit by 30 September
Statutory audit period
For most agents, 1 July to 30 June

A qualified auditor must audit the account within 3 months after the prescribed period. The auditor must be a registered company auditor and completely independent of the agent.

Legislation framework: Agents Licensing Act 1979

Official source: NT Government
Audit document checklist

What documents are needed for a trust account audit?

The precise statutory document list depends on your profession and state regulator. These are the most common compliance documents requested by an independent auditor before the review can formally commence.

View comprehensive checklist
  • Trust account bank statements for the full audit period
  • Monthly trust account reconciliation reports
  • Client ledger reports and trial balance
  • Receipts, payments and journal records
  • Bank deposit details and payment authorities
  • List of client balances held at period end
  • Previous audit report or prior-year findings, if applicable
  • Trust accounting software export or read-only access
Our proven methodology

How AuditsPro completes your trust account audit

Our audit process is engineered for meticulous compliance accuracy first, followed by rapid execution. We formally confirm your correct regulatory pathway before issuing a precise document request.

01

Confirm your category

We accurately confirm your profession, state, licence type, and trust account activity to determine your exact legal audit pathway.

02

Collect the right records

You receive a tailored document checklist matched to your specific audit type, ensuring you only upload the mandatory compliance records.

03

Independent audit review

An independent, qualified auditor meticulously reviews your trust bank statements, ledgers, and reconciliations against statutory rules.

04

Report and lodgement support

You receive the finalised trust account audit report and clear, step-by-step guidance on how to lodge it securely with your regulator.

Online audit workflow

The AuditsPro approach to online trust account audits

AuditsPro is designed around a secure online audit workflow. The goal is to make evidence collection clearer, reduce repeated follow-up, and keep the auditor focused on professional review rather than paper handling and inbox chasing.

State-aware intake

Your ABN, profession, state, audit period, licence type, and trust account activity are used to identify the right pathway before records are requested.

View state deadlines

Secure portal upload

Clients upload records through a structured portal instead of sending sensitive trust records through scattered email threads.

See online workflow

Digital workpapers

Audit workpapers and document requests are organised digitally so the review can focus on evidence quality and regulator requirements.

View document guide

Less follow-up

Structured checklists, missing-document tracking, and clear queries reduce avoidable back-and-forth during the audit.

Open audit checklist
Why the fixed-fee model can be more efficient: AuditsPro keeps pricing competitive by reducing administration, paper handling, repeated document chasing, and avoidable follow-up. The lower price reflects technology-enabled workflow efficiency, not offshore client service, reduced audit care, or reduced professional judgement.

Transparent Fixed-Fee Pricing

Trust account audit fees from $549 + GST

Your final quote depends firmly on your profession, state legislation, total number of active trust accounts, transaction volume, and whether the lodgement is standard, final, or flagged as overdue.

Choosing an auditor

How to compare trust account auditing services in Australia

The best trust account auditor for your firm is not simply the cheapest or nearest provider. A safer comparison is whether the auditor is eligible, independent, familiar with your profession and state, clear about scope, and able to collect audit evidence securely.

  • Confirm eligibility for your profession, state, regulator, and audit period
  • Confirm independence before engaging the auditor
  • Ask what is included in the fixed-fee quote
  • Check how missing records, extra accounts, or urgent deadlines are handled
  • Use secure evidence collection instead of unsecured email attachments
  • Confirm who lodges the report and what the regulator pathway requires
Prepare faster

How to prepare before you start the audit

A fast audit depends on complete records. Before the auditor begins, make sure your reconciliations, statements, ledgers, reports, and explanations are ready. The more complete the file, the fewer delays during review.

  • Complete all monthly reconciliations before audit work begins
  • Export trust ledgers, trial balances, receipt reports, and payment reports
  • Collect bank statements for the full audit period for every trust account
  • Upload the previous audit report and any prior-year findings
  • Prepare explanations for unreconciled differences, stale balances, or unusual journals
  • Arrange read-only software access or exports where appropriate
Compliance FAQ

Frequently asked questions

These answers are purposefully direct. Trust account audit rules enforce strict independence boundaries and unyielding lodgement deadlines.

What is a trust account audit?+

A trust account audit is an independent compliance review of the money your business holds on behalf of clients. During a trust account audit, a qualified auditor verifies that your bank statements, reconciliations, and ledgers comply with state legislation, and then prepares a formal report for lodgement with the relevant regulatory body.

Who needs a trust account audit in Australia?+

In Australia, a trust account audit is generally required for licensed professionals who receive, hold, or disburse client money. This includes real estate agents, property managers, conveyancers, solicitors, and accountants managing client funds. If your professional licence authorises you to operate a trust account, you must complete this annual compliance step.

What is the trust account audit due date?+

The due date for your trust account audit depends entirely on your profession and state legislation. For example, a NSW real estate trust account audit is due by 30 September, whereas Victoria requires lodgement within 10 business days of receiving the report (which must be completed by 30 September). In Queensland, the deadline rolls based on your licence issue month. We highly recommend checking your specific state requirements to ensure timely lodgement.

Who is legally allowed to perform a trust account audit?+

A trust account audit must be conducted by a qualified and strictly independent auditor. Depending on your state and profession, this generally means a Registered Company Auditor (RCA), a member of a recognised professional accounting body holding a Public Practice Certificate, or an auditor explicitly approved by the state regulator.

Can my regular tax accountant complete my trust account audit?+

Generally, no. Professional accounting standards strictly prohibit an auditor from reviewing their own work to prevent a 'self-review threat'. If your accountant prepares your business financials, lodges your tax returns, or manages your bookkeeping, they cannot legally perform your trust account audit. You must engage a completely independent auditor for this service.

What documents are required for a trust account audit?+

To complete your trust account audit smoothly, you need to provide complete and unaltered trust records. Common requirements include bank statements for the full audit period, signed end-of-month reconciliations, trial balances, client ledgers, and receipt books. Once you engage AuditsPro, we provide a tailored, state-specific document checklist to streamline the process for you.

Can a trust account audit be completed online?+

Yes, many trust account audits can be completed online because the audit is evidence-based and depends on bank statements, reconciliations, ledgers, reports, supporting documents, and auditor queries. AuditsPro uses a secure online workflow for intake, document collection, review queries, and final report delivery. The auditor still applies professional judgement and confirms the correct state and profession pathway before accepting the engagement.

Is an online trust account audit safe?+

An online trust account audit can be safe when the provider uses secure portal uploads, access controls, encryption in transit and at rest, clear engagement scope, and Australian document handling. AuditsPro client services, audit coordination, and client portal data management are handled onshore in Australia, and client portal audit documents are managed on Australian AWS infrastructure, including the Sydney region.

Why can AuditsPro pricing be more competitive?+

AuditsPro pricing is competitive because the workflow reduces administration, paper handling, repeated document chasing, and avoidable follow-up. The efficiency comes from structured online intake, state-aware checklists, secure portal uploads, and digital workpapers. It does not mean offshore client service, reduced audit care, or reduced professional judgement.

Does AuditsPro integrate with trust accounting software?+

AuditsPro can work from software exports, reports, uploaded records, and read-only access where appropriate. This may include common accounting, property, or legal software outputs, but a direct live integration should only be relied on where it has been specifically confirmed for your engagement. The audit still depends on complete records and the requirements that apply to your profession and state.

What if I held a licence but did not receive any trust money this year?+

Even if your trust account had a zero balance or no transactions, you still have a regulatory obligation. Instead of a full trust account audit, you are typically required to lodge a formal 'Declaration of No Trust Money' or a statutory declaration with your state regulator. This must be submitted by the standard audit deadline to maintain your licence compliance.

Is a solicitor's trust account audit the same as a real estate audit?+

No, they operate under entirely different regulatory frameworks. A legal practice requires an 'External Examiner's Report' submitted to the relevant Law Society (for instance, due 31 May in NSW). The compliance rules, forms, and terminology for a solicitor's trust account audit differ significantly from those in the property and real estate industry.

How much does a trust account audit cost in Australia?+

At AuditsPro, our standard trust account audit fees start from $549 + GST. The final fixed fee is determined by your profession, state regulator, the number of trust accounts you operate, and the overall transaction volume. We provide transparent, upfront pricing before any work begins so you know exactly what to expect.

How do I choose a trust account auditor in Australia?+

Choose a trust account auditor by checking eligibility, independence, relevant state and profession experience, secure document handling, clear fixed-fee scope, turnaround assumptions, and whether the auditor understands the required report or lodgement pathway. Do not choose on price alone, because the audit concerns client money and regulator obligations.

How should I prepare before starting a trust account audit?+

Prepare by completing monthly reconciliations, collecting bank statements for the full audit period, exporting ledgers and reports, uploading the previous audit report, arranging read-only software access or exports where appropriate, and resolving obvious unreconciled differences before the auditor starts. Complete records are the main driver of a smoother audit.

Who can audit real estate trust accounts in NSW?+

In New South Wales, a real estate trust account audit must be conducted by an auditor who is entirely independent of the agency. Eligible auditors must hold a current Public Practice Certificate issued by CPA Australia, Chartered Accountants Australia and New Zealand (CA ANZ), or the Institute of Public Accountants (IPA). Registered Company Auditors (RCAs) are also eligible. Critically, the auditor cannot have prepared the agency's accounts, provided bookkeeping services, or have any financial or personal relationship with the licensee. NSW Fair Trading specifically prohibits an accountant who has handled the agency's tax or business accounts from conducting the trust account audit — even if they are otherwise qualified.

What is the trust account audit deadline in Queensland?+

Unlike most states, Queensland does not use a fixed 30 June financial year for trust account audits. Your audit period is determined by the month your real estate or property industry licence was originally issued. The completed audit report must be lodged with the Office of Fair Trading within 4 months of the end of your specific audit period. For example, if your licence was issued in March, your audit period ends in March each year and your lodgement deadline falls in July. In the final year of a business, this deadline shortens to just 2 months after trading ceases — a common compliance trap. Always confirm your exact deadline by checking your licence issue date with the OFT.

What happens if I miss my trust account audit deadline?+

Missing a trust account audit deadline is a serious compliance breach. Depending on your state, consequences can include formal disciplinary proceedings, monetary fines, conditions placed on your licence, licence suspension, or cancellation. NSW Fair Trading, Consumer Affairs Victoria, the Queensland OFT, and equivalent state regulators are authorised to take action against licensees who fail to lodge on time. In some states, operating beyond the lodgement deadline is treated as operating with a non-compliant licence. If you have missed your deadline, contact your state regulator immediately and engage an independent auditor as a matter of urgency. AuditsPro can assist with urgent audit completions.

Can a real estate agent audit their own trust account?+

No. Real estate agents are legally prohibited from auditing their own trust accounts in every Australian state and territory. The audit must be conducted by a fully independent, qualified third-party auditor. Independence is a fundamental statutory requirement — the auditor must have no financial interest in the agency, no involvement in preparing the trust records, and no personal or professional relationship with the licensee that could compromise objectivity. Self-auditing constitutes a serious breach of the relevant state property licensing legislation and could result in disciplinary action or licence cancellation.

Do property managers need a trust account audit?+

Yes. Property managers who hold rental income, security bonds, or other client money in a regulated trust account are subject to the same annual audit requirements as real estate agents. In New South Wales, this obligation arises under the Property and Stock Agents Act 2002 and applies to all licensees — from sole-operator property management businesses to large agencies. In Queensland, the Agents Financial Administration Act 2014 covers property managers and resident letting agents. If your business holds trust money on behalf of landlords or clients at any point during the audit period, a trust account audit is a mandatory legal requirement. The only exception applies if no trust money was received or held during the entire period, in which case a formal no-trust declaration is generally required instead.

Still unsure which legislative rule applies to your business? Contact the AuditsPro team or call 03 4240 3424.

Statutory Sources

Official sources used for this compliance guide

This page relies directly on current government and professional body frameworks. We monitor these sources because regulators periodically update lodgement portals and auditor eligibility criteria.

NSW Fair Trading

Real estate trust account audit period, 30 September lodgement and Auditor's Report Online process.

NSW Fair Trading — Conveyancers

Conveyancer trust account audit requirements and who can conduct the independent audit.

Queensland Government

Property industry trust account audit periods and the rolling 4-month lodgement rule.

Consumer Affairs Victoria

Estate agent trust account annual audit period and approved auditor requirements.

Consumer Protection WA / DEMIRS

WA guide to auditing trust accounts for real estate, business and settlement agents.

Consumer and Business Services SA

SA statutory audit checklist for land agents, conveyancers and investigation agents.

Property Agents Board of Tasmania

Tasmanian Special Purpose Audit Report and Checklist lodgement compliance.

Access Canberra

ACT trust account audit requirements for licensed agents who held client trust money.

NT Government

NT auditor qualifications and 30 September audit reporting deadlines.

ASIC

Credit licensee trust account reporting obligations, Form CL70 and Form CL71.

Law Society of NSW

External Examiner Report lodgement timing for NSW legal practices.

APESB

APES 310 Client Monies compliance requirements for accounting members in public practice.

Important Regulatory Notice: This guide provides general information only. It does not constitute legal or accounting advice and does not supersede specific state regulator instructions, legislation, professional accounting standards, or bespoke compliance advice tailored to your professional licence.

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