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Online Trust Account Audit Process

How Our Trust Account Audit Process Works

See how audits work on the AuditsPro online audit platform, from fixed-fee quote and portal checklist to trust account records, auditor review, report delivery, and regulator-ready next steps.

Quote and scope first
Checklist-led portal workflow
Australian-managed document handling
5-10 business days after complete records
Request Fixed-Fee Quote

Dormant audits from $149 + GST - standard audits from $549 + GST - solicitor audits from $1,949 + GST

AuditsPro trust account audit process discussion
Guided Portal Demo

See the real dashboard flow before users start the form

This walkthrough now follows the actual portal structure more closely. It starts in the dashboard, then moves through the audit-request wizard so users can understand the journey before they submit anything.

Demo business

Uses Demo Real Estate Pty Ltd with demo ABN 12 345 678 901 so the portal screens feel realistic without showing live client data.

What the preview teaches

Shows where requests, documents, status, and review all sit inside the portal so the flow feels familiar before the user begins.

Dashboard

Dashboard

The client starts from a secure dashboard replica with demo data only, then clicks Request Audit.

Dashboard

Here's what's happening with your audits.

Appoint AuditorRequest Audit
Audit request saved

Complete your trust audit request

FY 2024-2025

Step 1 of 6 - pick up where you left off

  • Your details are saved - no need to start over
  • Submit to be matched with a registered trust account auditor
  • Most agents complete the remaining steps in under 5 minutes
Complete your request

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Start your first audit

Takes about 8 minutes - your ABN is all you need to begin.

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Invoices

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Invoices appear once your audit is underway.

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Audit Reports

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Engagement Letters

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Current screen

The client starts from a secure dashboard replica with demo data only, then clicks Request Audit.

What to prepare

Have your ABN, prior audit report, trust account name, BSB, account number, and NSW UID ready before you begin.

What happens next

Users launch the protected request flow from the dashboard without this public demo loading any private account data.

Request fixed-fee quote

Complete Step-by-Step Process

Follow these detailed steps to complete your trust account audit submission. The exact checklist depends on your state, profession, account activity, and regulator requirements.

1
Phase 12-3 minutes/book-demo

Initial Enquiry & Portal Invitation

Begin your audit journey by sharing your business details. We confirm scope, then issue a secure invitation into the client portal when your engagement is ready.

Detailed Steps

Enter Your Email

Visit our booking page to get started and share your business contact details. This will be your primary contact for all audit communications.

Receive Portal Invitation

Once we confirm your engagement, we send a secure portal invitation so your audit information is only accessible by approved client contacts.

Confirm Client Details

Confirm the primary contact details, business name, and any client-specific information needed to start the engagement.

What You'll Need

  • Valid business email address
  • Access to your business email inbox
  • Primary contact number
  • Company/business name

Helpful Tips

  • Use your primary business email for reliable communication
  • Watch for an invitation email once the engagement is confirmed
  • Mobile number helps with urgent audit communications
2
Phase 22-3 minutes/client-portal

Professional Information & Profile

Tell us about your role, profession, operating states, and trust account context. This helps match the audit checklist to the right regulatory pathway.

Detailed Steps

Select Your Position

Choose your role: Manager, Business Owner, Director, Partner, or Other. This helps us understand your authority level.

Choose Industry Types

Select the relevant profession or service type, such as real estate, accounting, conveyancing, solicitor, business broker, mortgage broker, dormant trust account, or SMSF-related records.

Select Operating States

Choose all Australian states/territories where you operate: NSW, VIC, QLD, WA, SA, TAS, ACT, NT. This determines compliance requirements.

What You'll Need

  • Your position/role in the business
  • Industry type(s) you operate in
  • States/territories where you hold trust accounts

Helpful Tips

  • Select all industries and states that apply - this is important for compliance
  • Complete this step before uploading records so the checklist is accurate
  • Your operating states determine which regulatory requirements apply
3
Phase 33-5 minutes/client-portal

Business Verification via ABN Lookup

We use the Australian Business Register (ABR) to automatically verify and populate your business details, saving you time and ensuring accuracy.

Detailed Steps

Search Your Business

Enter your 11-digit ABN or search by business name. Our system automatically detects the search type and queries the ABR database.

Auto-Population

We automatically fill in your company name, ABN, business type, registration status, and operating addresses from official ABR records.

Verify Information

Review the auto-populated information for accuracy. Ensure your business name, ABN, and addresses are correct before proceeding.

What You'll Need

  • Valid Australian Business Number (ABN) - 11 digits
  • Business must be registered and active with ABR
  • Current business registration details

Helpful Tips

  • Have your ABN ready - it's on your business registration documents
  • If searching by name, be specific (e.g., 'XYZ Real Estate Pty Ltd')
  • All information is pulled from official government records
4
Phase 45-10 minutes/client-portal

Trust Account Configuration

Add your trust account details with state-specific compliance information. This is the most detailed step and varies by state.

Detailed Steps

Select Account Type

Choose Rental Trust Account (for bonds and property management) or Sales Trust Account (for deposits and settlements).

Enter Banking Details

Provide account name (e.g., 'MAIN RENTAL TRUST'), BSB (XXX-XXX format), account number, and select operating state.

State-Specific Compliance

Complete state-specific requirements like NSW UID, license numbers, entity details, and property management software declarations.

Add Multiple Accounts

If you operate multiple trust accounts, click 'Add Another Account' and repeat the process. Each account is audited separately.

What You'll Need

  • Trust account name
  • BSB and account number
  • Operating state for each account
  • NSW: Unique Identifying Number (UID)
  • License numbers (state-specific)
  • Property management software details

Helpful Tips

  • Have your bank statements ready to verify BSB and account numbers
  • NSW users must have their UID from NSW Fair Trading
  • Dormant accounts start from $149 + GST when there was no activity for the full audit period
  • Most standard trust account audits start from $549 + GST, while solicitor trust account audits start from $1,949 + GST
4a
Phase 4 (NSW Specific)3-5 minutes (NSW only)/client-portal

NSW Trust Account Requirements

NSW has additional compliance requirements including UID verification and licensee information that must be submitted to NSW Fair Trading.

Detailed Steps

NSW UID Entry

Enter your NSW Unique Identifying Number (UID) provided by NSW Fair Trading. This is mandatory for all NSW trust accounts.

Licensee Information

Provide license number, email, first name, last name, entity license number, and optional entity license expiry date.

Software Declaration

Select your property management software: PropertyMe, PropertyTree, or Other. You can add custom software if needed.

What You'll Need

  • NSW Unique Identifying Number (UID)
  • Individual license number
  • Licensed individual's email and name
  • Entity license number
  • Property management software name

Helpful Tips

  • Your UID is available from NSW Fair Trading portal
  • Licensee email must match Fair Trading records
  • NSW reporting details should be checked against the current NSW Fair Trading pathway
  • Declare the trust accounting or property management software used for the account
5
Phase 52-3 minutes/client-portal

Review & Cost Calculation

Review all your information and see transparent, fixed pricing breakdown before submission. No hidden fees, no surprises.

Detailed Steps

Information Review

Carefully review your business details, trust account information, and state-specific compliance data for accuracy.

Pricing Breakdown

Confirm the fixed-fee quote for the selected scope. Dormant audits start from $149 + GST, many standard trust account audits start from $549 + GST, and solicitor audits start from $1,949 + GST.

Secure Submission

Submit your audit request through our encrypted portal. Portal access is protected with HTTPS/TLS encryption.

What You'll Need

  • Verified business information
  • Complete trust account details
  • State compliance information
  • Quote or invoice details where payment is required before work proceeds

Helpful Tips

  • Double-check all account numbers before submitting
  • Fixed pricing means no surprise costs later
  • You'll receive confirmation after submission
  • Access your dashboard anytime to track progress
6
Post-Submission5-10 business days/client-portal

Audit Processing & Report Delivery

Qualified auditors review the trust account records against the relevant scope. You receive your completed audit report or next-step guidance through the secure portal.

Detailed Steps

Audit in Progress

Our auditors review your trust accounts, verify compliance, and prepare your audit report. Track status in your dashboard.

Quality Review

Senior auditors perform quality checks to ensure accuracy and completeness of findings before finalizing your report.

Report Download

Receive notification when the report is ready. Download the audit report from the secure portal and follow any agreed regulator-ready next step.

What You'll Need

  • Submitted audit request
  • All documentation provided
  • Trust account records available

Helpful Tips

  • Many standard audits are completed within 5-10 business days after complete records are received
  • You can contact support with questions during the process
  • Reports are prepared for the relevant reporting pathway
  • All reports stored securely in your portal
State-Specific Requirements

Trust Account Audit Requirements by State

Rules differ by state. We track official guidance and help keep your audit process current — no guesswork.

New South Wales

NSW

Regulatory authority

NSW Fair Trading

Frequency

Annual

Deadline

Audit results must be lodged each year via the NSW Fair Trading portal (see portal for current dates).

Typical documents

  • Trust account ledgers & monthly reconciliations
  • Bank statements for all trust accounts
  • Auditor’s report lodged via the Fair Trading portal

Important notes

All audit results must be lodged with Fair Trading. Maintain records for the statutory retention period.

Victoria

VIC

Regulatory authority

Consumer Affairs Victoria

Frequency

Annual (1 July – 30 June)

Deadline

Lodge within 3 months after 30 June via myCAV or the approved process.

Typical documents

  • Audit covering 1 July – 30 June
  • Reconciliations, ledgers and bank statements
  • Audit report in the approved form

Important notes

Deliver a signed copy of the audit report to the licensee and lodge with CAV within the timeframe.

Queensland

QLD

Regulatory authority

Office of Fair Trading (QLD)

Frequency

Annual (per trust account)

Deadline

Annual audit required; lodge the auditor’s report with OFT per current guidance and forms.

Typical documents

  • Appoint a qualified auditor
  • Audit each trust account annually
  • Maintain receipts, payments, ledgers & reconciliations

Important notes

Follow OFT forms and instructions for lodgement. Late or incomplete lodgements may lead to enforcement action.

South Australia

SA

Regulatory authority

Consumer and Business Services (SA)

Frequency

Annual

Deadline

Submit annual audit documents to the Commissioner within the specified period.

Typical documents

  • Annual audit of trust account
  • Bank statements and payment records
  • Trust ledgers and supporting documentation

Important notes

Use the CBS audit checklist to prepare submissions; if funds were held at any time during the period, an audit is required.

Western Australia

WA

Regulatory authority

DMIRS – Consumer Protection (WA)

Frequency

Annual (calendar year)

Deadline

Audit report due by 31 March for the previous calendar year (confirm current bulletin).

Typical documents

  • Audit report under the REBA Act
  • Monthly reconciliations & bank records
  • Receipts and payments documentation

Important notes

DMIRS issues January reminders; confirm the current due date on the official site before lodgement.

Tasmania

TAS

Regulatory authority

Consumer, Building and Occupational Services (TAS)

Frequency

Annual

Deadline

Audit report due by 30 September each year for the prior 1 July–30 June period.

Typical documents

  • Annual trust account audit
  • Reconciliations, ledgers and statements
  • Provide records to the auditor as requested

Important notes

Property Agents Board notes an audit year ending 30 June and possible six-monthly reporting for trust accounts.

State-aware audit support

Aligned with requirements across Australian jurisdictions

We monitor regulator updates and help keep your process current. Focus on your clients while we guide the audit requirements.

Get started today
Document Requirements

Required Documents Checklist

Ensure you have all necessary documents ready for your trust account audit. Use this interactive checklist to track your preparation progress.

Preparation Progress0%

0 of 13 documents prepared

Software Compatibility

Supported Trust Account Software

We work with all major trust account software platforms. Export your data in the recommended formats below.

Coming Soon

Software compatibility cards will be available soon. Please use the recommended file formats below for submissions.

File Formats

Recommended File Formats

Use these file formats for optimal processing and audit efficiency.

PDF

Recommended

Best for statements and reports

Excel/CSV

Recommended

Ideal for transaction data

Images (JPG/PNG)

Only for physical documents

Ready to Submit

Documents Ready? Let’s Get Started

Once you’ve gathered all required documents, our team will handle the rest. Upload your files securely and we’ll begin your audit process immediately.

Audit Process Timeline

Your Audit Journey Step by Step

Follow the typical AuditsPro workflow for a standard trust account audit. Timing depends on complete records, account activity, regulator requirements, and any clarification needed.

Speed:

Document Submission

Day 1

Upload trust account documents through the secure client portal

At your pace
4 activities

Key Activities

Secure encrypted file upload
Checklist-based document organisation
Submission confirmation
24/7 upload availability

Pro Tip

Clear, complete records reduce follow-up and help the audit timeline stay realistic.

Initial Review

Days 2-3

Our audit team performs a preliminary document review

1-2 business days
4 activities

Detailed Audit

Days 4-7

Detailed review of trust account records against the agreed scope

3-4 business days
4 activities

Report Generation

Days 8-9

Preparation of the audit report and supporting comments

1-2 business days
4 activities

Final Delivery

Day 10

Secure delivery of the report and agreed next steps

Same day
4 activities
Process Benefits

Why Choose Our Process

Our streamlined approach delivers exceptional results with maximum efficiency and compliance.

5-10

Fast Turnaround

Many standard files complete in 5-10 business days after complete records

Qualified

Qualified Auditors

All audits performed by qualified professionals

Requirements-aligned

State-Aware

Aligned with Australian state requirements

Secure

Secure Process

Client portal document handling on Australian AWS infrastructure

Important Notice

Time-Sensitive Compliance

Trust account audits must be completed within specific timeframes set by each state. Don’t wait until the last minute — start your audit process early so timing, records, and reporting steps can be confirmed.

Transparent Pricing

Simple, Fair Pricing Structure

Pricing depends on profession, state, trust account activity, account count, and complexity. Dormant accounts start from $149 + GST, many standard trust account audits start from $549 + GST, and solicitor trust account audits start from $1,949 + GST.

Price Calculator

Check Starting Pricing

Select your state and service type to see the current starting price before scope confirmation

Starting Price for Selected Scope
$549
+ GST per trust account
NSWReal Estate Trust Account
5-10 business days after complete records
Requirements-aligned
Qualified auditors
Technology-Enabled Fixed Pricing

Our pricing reflects a secure online workflow that reduces document chasing, manual handling, and repeated follow-up while keeping audit coordination onshore and professionally reviewed.

What's Included

Comprehensive Audit Package

Each fixed-fee quote confirms what is included for your state, profession, audit period, and trust account activity.

Value Comparison

How Our Workflow Supports Value

See how a structured online workflow can reduce administration, improve document visibility, and keep pricing transparent.

Exceptional Value

Professional Audits With Efficient Fixed Pricing

Our service is competitively priced because we have invested in modern audit technology, secure document handling, and structured workflows that reduce administration without reducing professional audit care.

Fixed
Fee certainty
5-10
Business days
AU-wide
Requirements focus
AWS Security

Professional Security & Privacy

Your sensitive financial data is protected using AWS cloud security services and industry-standard encryption, ensuring confidentiality and compliance with Australian privacy laws.

99.9%
AWS Uptime
AES-256
Encryption Standard
6+
Security Features
5+
AWS Services
Security Features

Multi-Layered Security Architecture

Comprehensive security measures protecting your data at every stage of the audit process.

Data Protection

Secure Data Handling Process

Follow your data’s journey through our secure audit process with complete transparency and control.

1

Secure Upload

Documents encrypted during upload with TLS encryption

Your files are encrypted in transit using industry-standard TLS protocols.

2

AWS S3 Storage

Data stored securely in AWS S3 with server-side encryption

All data is encrypted at rest using AWS S3 server-side encryption with AES-256.

3

Controlled Access

Only authorized auditors can access your data

AWS Cognito authentication and role-based access controls ensure data security.

4

Audit Processing

Secure processing environment with full audit trails

All data access and processing activities are logged using AWS CloudTrail.

5

Secure Delivery

Reports delivered through AWS SES secure email

Final reports are delivered using AWS SES with encryption in transit.

6

Data Retention

Retention handled under engagement and policy requirements

Client portal audit documents are retained according to the engagement, legal requirements, and document retention policies, then securely deleted or de-identified where appropriate.

Compliance & Certifications

Industry-Leading Compliance Standards

We maintain the highest standards of compliance with international security and privacy regulations.

AWS Security Compliance

AWS Infrastructure Security

In use
AWS shared responsibility model
Regular AWS security updates
AWS security best practices
Infrastructure monitoring
Security Overview

Your Data Security is Our Priority

We provide professional-grade security for your sensitive financial data using AWS cloud services and industry-standard encryption to ensure confidentiality and privacy compliance.

AWS
Cloud Security
AES-256
Encryption Standard
3+
Security Features
Frequently Asked Questions

Got Questions?

Find answers to the most common questions about trust account audits, our process, pricing, and security measures.

Quick Tips

Pro Tips for a Smooth Audit

Follow these expert tips to ensure your audit process goes smoothly and efficiently.

Preparation Tip

Organize your documents by month before uploading to speed up the audit process.

Timing Tip

Schedule your audit 4-6 weeks before the deadline to allow time for any corrections.

Compliance Tip

Keep detailed records of all trust account transactions throughout the year.

Security Tip

Use our secure portal for document uploads - never email sensitive financial documents.

Helpful Resources

Additional Resources

Download guides, watch tutorials, and access tools to help you prepare for your audit.

Popular

Trust Account Guide

Comprehensive guide to trust account management and compliance

PDF Guide
Popular

Audit Process Walkthrough

Step-by-step video showing exactly what to expect during your audit

Video Tutorial

Document Checklist

Printable checklist of all documents needed for your audit

Checklist

Sample Reports

Examples of completed audit reports to see what you'll receive

Sample Files
Still Need Help?

Can't Find What You're Looking For?

Our expert support team is here to help with any questions about trust account audits, compliance requirements, or our process.

Phone Support

Speak directly with our audit specialists

1800 AUDIT PRO
Mon-Fri 8AM-6PM AEST
Response: Immediate

Email Support

Get detailed answers to complex questions

support@auditspro.com.au
24/7 monitoring
Response: Within 2 hours

Live Chat

Quick answers to common questions

Available on website
Mon-Fri 8AM-8PM AEST
Response: Within minutes
AU
Onshore Support

Client services and audit coordination handled in Australia

$149+
Fixed-Fee Quotes

Dormant audits from $149 + GST; many standard audits from $549 + GST

5-10
Business Days

Common turnaround after complete records and clarifications are received

AWS Sydney
Portal Handling

Client portal audit documents managed on Australian AWS infrastructure

Ready to schedule your audit?

Talk to our team to confirm scope, pricing, and timelines.

Choose Your Preferred Contact Method

Our expert team is ready to help you get started with your trust account audit.

Request Quote Consultation

No commitment required • Free consultation • Fixed-fee proposal after scope confirmation

Audit Planning

Why It Helps to Start Early

Audit Deadline Planning

Confirm your audit period, regulator deadline, and document timing early.

Records Readiness

Use the checklist to reduce missing records and avoid repeated follow-up.

Scope Confirmation

Confirm your profession, state, trust accounts, and audit complexity upfront.

Fast Follow-Up

Ask about timing options if you have an urgent regulator deadline.

Fast-Track Timing

Need to Move Quickly?

If your regulator deadline is close, send your profession, state, audit period, records status, and deadline. We will confirm whether the timing is workable before you proceed.

Responsive support

Support from first enquiry

We keep the process clear and responsive from your first enquiry through final delivery, with updates at each stage.