Privacy Policy

AuditsPro is a web application that helps Australian businesses request and manage trust account audits. We operate in Australia. Business name: AuditsPro AU. ABN: 40660169844. Contact us at info@auditspro.com.au.

Learn more on our About and Contact pages.

We collect information to operate the service and respond to your requests. When you contact us, this may include your name, email, phone, company, message, and any scheduling or service details you provide.

If you are invited into our client portal or subscribe to updates, we may collect your name, email, business details, and any access or notification preferences needed to provide the service.

We also collect technical information to keep the site reliable and improve your experience. This can include page views, referring URLs, device and browser information, approximate location from IP address, cookies or similar identifiers, and server logs. Our app uses website analytics tools, server logs, email delivery tools, and supporting infrastructure providers to operate the service. These providers process limited data on our behalf.

When you subscribe via email forms, we store your email and any preferences you choose. You can unsubscribe at any time.

See our Email Policy and Terms of Service.

We use your information to respond to enquiries and provide customer support, deliver and improve the service and features you use, measure usage and performance to troubleshoot and enhance the site, send marketing emails or newsletters only if you have subscribed, and protect security, prevent fraud, and enforce acceptable use.

Details are outlined in our Terms of Service.

Our site uses cookies and similar technologies for basic functionality, remembering choices, and analytics. We show a cookie banner where you can give or refuse consent. Non‑essential cookies and analytics only load after you consent. Where session analytics tools are enabled, they may capture interaction events to help us improve usability. You can control cookies in your browser settings.

For more information, review our Terms of Service.

Some processing is necessary to run the service. Other processing, such as sending marketing emails or using non‑essential analytics, is based on your consent. You can withdraw consent at any time, for example by using unsubscribe links in marketing emails or by changing your cookie preferences.

Manage preferences via Subscribe and Unsubscribe.

We share limited information with service providers who help us operate the app, including hosting and CDN (e.g., Vercel), website analytics (e.g., Google Analytics), session analytics (e.g., Microsoft Clarity), database and storage providers, and email delivery providers. These providers act as processors and may only use the data to perform services for us.

See third‑party service details in Terms of Service.

Data may be stored or processed in countries where our providers operate. We take reasonable steps to protect your information, and where possible we configure regional storage.

Learn more in our Terms of Service.

We keep information for as long as needed to provide the service and meet obligations, then delete or de‑identify it. Contact submissions are retained to follow up on your request and for internal record‑keeping.

Retention and deletion practices are described in Terms of Service.

You can contact us to access, update, or delete your information where possible. Manage emails via Unsubscribe or Subscribe. You can also manage cookies through your browser settings or our preferences banner.

For email communications, refer to our Email Policy.

We use reasonable technical and organisational measures to protect your information, including encryption in transit via HTTPS and access controls. No system is perfectly secure, but we work to reduce risk and respond quickly to issues.

See security and liability terms in Terms of Service.

If we later collect any information about clients’ health or support needs, we treat it as sensitive and limit access. We only collect what is necessary and apply stricter controls to safeguard this information.

If you have questions, please contact us.

Our service is designed for business users and is not intended for children under 18. If you believe a minor has provided personal information, please contact us and we will take appropriate steps.

Related rules are covered in Terms of Service.

We may update this Privacy Policy. When we do, we change the “last updated” date above. Significant changes may also be highlighted within the app.

For site‑wide rules, see Terms of Service.